Contact the studio.
Questions about the upcoming portraits, these policies, or the examples? Email us directly.
support@astropetstudio.comAstroPet Studio, independently operated by an individual based in China.
Support is handled by email from China Standard Time (UTC+8). We do not offer live chat or promise round-the-clock replies.
Launching soon. We are not accepting photos, orders or payments. There is no waitlist form on this website. Please do not send pet photos, identity documents, card details or passwords by email unless we arrange an appropriate method.
For privacy questions
Use the subject “Privacy request” and explain what you need. Read the Privacy Policy for the current site and the planned portrait workflow.
For a future order or refund
Once ordering opens, include the order reference and contact us from its email address. No customer orders have been accepted through this website yet. See our Refund Policy and Terms of Service.